Frequently Asked Questions
What makes Siya Jewels unique?
At Siya Jewels we strive to bring authentic Indian jewelry and accessories to Europe. Our collections are handmade in India with love and craftsmanship, so each piece tells a unique story.
Is the jewelry really handmade in India?
Yes, all our jewelry and accessories are handcrafted by skilled artisans in India, blending traditional techniques and modern designs.
What does "Shringar" mean in your context?
At Siya Jewels, we embrace the age-old art of “Shringar”, which stands for the traditional art of adorning oneself, especially in the context of Indian jewelry and beauty traditions.
What is the difference between the various collections?
Each collection at Siya Jewels has a unique character. For example, the Banjara collection is inspired by silver jewelry from Rajasthan, while the Devi collection focuses on beautiful temple jewelry.
Can you give advice when choosing jewelry?
Absolute! Please feel free to contact us for personal styling advice or if you need help choosing the perfect piece. We are happy to help you.
When will my order be shipped?
Your Siya jewelry will be shipped with track and trace within 1-3 working days. Does your order need to be shipped earlier? Send us an email to info@siyajewels.nl and we will see what we can do for you. Please also see our shipping policy for more information.
How can I best maintain my Siya jewelry?
To extend the life of your Siya jewelry, we recommend storing it in a dry and airtight space, protecting it from direct sunlight and chemicals, and cleaning it regularly with a soft cloth.
What is Siya Jewels' return policy?
Our returns policy allows customers to return unused and undamaged items within a specified time period. Please read our full returns policy and terms and conditions for more information.
How can I contact customer service?
For questions, comments or help, you can always contact our customer service at info@siyajewels.nl . We are ready to assist you!
Is Siya Jewels jewelry allergy-free?
Our jewelry is made with care from high-quality materials. Although the jewelry is nickel-free, it is important to note that individual reactions may vary.
Individuals with an allergy to imitation jewelry may still experience a metal allergy. For specific questions about allergies, we invite you to contact our customer service. We are here to assist and ensure you make an informed choice when choosing our beautiful pieces.